About the University

Established in 1951 and ranked in the top 1% of universities worldwide*, Australia’s University of Wollongong is a global brand with international campuses in Dubai, Hong Kong and Malaysia.

University of Wollongong in Dubai (UOWD) offers over 40 internationally recognised bachelor's and master's degrees spanning 10 in-demand industry sectors.  Our programs are accredited by CAA and KHDA in UAE, but also by AQF in Australia. All business programs of the University of Wollongong are accredited by The Association to Advance Collegiate Schools of Business (AACSB). In addition, individual programs in the School of Business are accredited by professional bodies including CFA, ACCA, CIPD, CIM, CILT.

The first internationally accredited Australian university in the UAE, we are the education gateway of choice for over 3,500 students, representing 100+ nationalities. Our global community of 152,000 alumni are pursuing career goals with respected blue-chip companies and industry giants such as 3M, ADCB, Adidas, Amazon, Deloitte, Emirates, FedEx, GE, IBM, Microsoft and Pepsico. Additionally, research reveals that 83%** of fresh graduates are employed within six months of graduation.

Life at UOWD is rooted in the continued pursuit of excellence through teaching, research and industry engagement, with the student experience at its heart. Our 200,000-square-foot campus at Dubai Knowledge Park features access to cutting-edge technologies and a mix of traditional and innovative learning spaces, all housed in a vibrant modern setting that promises to deliver an enriched learning experience for our students. Located strategically near the Palm and the Burj Khalifa, the University benefits from the huge investment and innovation opportunities the city is known for globally.

*QS World University Rankings 2024

**Data from the Graduate Destination Survey 2017 to 2021

Role Summary

The University of Wollongong in Dubai (UOWD) is seeking a proactive and service-oriented Facilities Coordinator to support the day-to-day operation, maintenance, safety, and sustainability of our Knowledge Village campus. This is an excellent opportunity for an experienced facilities professional who enjoys a varied role that combines facilities operations, technical systems, stakeholder coordination, event support, health and safety, and service excellence.

As a key member of the Facilities team, you will ensure that our learning and working environments remain safe, efficient, fully operational, and responsive to the needs of students, staff, and visitors. You will work closely with internal departments, contractors, service providers, landlords, and regulatory authorities to deliver high-quality facilities services across campus.

Experience in educational campuses, commercial buildings, hospitality, healthcare, or large mixed-use facilities environments is highly desirable.

Key Accountabilities

1. Coordinate and monitor preventive and reactive maintenance activities across mechanical, electrical, and plumbing (MEP) systems to ensure campus infrastructure remains fully operational.

2. Oversee and coordinate facilities support services, including cleaning, security, pest control, landscaping, and general campus support activities.

3. Manage facilities-related service requests and help maintain efficient service response times for campus users.

4. Operate and support building systems including Building Management Systems (BMS), lighting controls, access control systems, and CCTV infrastructure.

5. Administer facilities inventory and stores, ensuring stock accuracy, replenishment, and compliance with procurement procedures.

6. Support the setup and execution of internal and external university events, including venue preparation and approved catering arrangements.

7. Coordinate transportation requirements and ensure university vehicles and associated documentation remain compliant and up to date.

8. Contribute to campus safety initiatives, emergency preparedness activities, risk assessments, and safety audits.

9. Deliver document and administrative support services, including stationery management, courier coordination, printing, scanning, and document preparation services.

10. Liaise with the landlord, TECOM, contractors, and relevant authorities to obtain approvals, coordinate maintenance activities, and secure permits for events and refurbishment works.

Qualifications and Experience

Education:

•  Diploma in Facilities Management, Engineering, or a related discipline.

Candidates must demonstrate:

• Minimum 8 years' relevant experience in facilities operations, maintenance, or building services.

• Strong knowledge of UAE facilities management practices, HSE requirements, and regulatory compliance.

• Working knowledge of mechanical, electrical, and plumbing systems.

• Experience operating building technologies such as BMS, access control, CCTV, or related building systems.

• Experience coordinating contractors, vendors, and service providers.

• A strong customer-service mindset with a proven commitment to delivering a positive user experience.

• Proficiency in Microsoft Office and facilities management software.

Preferred Attributes:

1. Initiative and a proactive approach to identifying and resolving issues.

2. Strong ownership and accountability.

3. The ability to remain calm and effective under pressure and during emergencies.

4. Adaptability in a dynamic environment with evolving systems and priorities.

5. Excellent interpersonal and stakeholder-management skills.

6. Effective planning, organisation, and time-management capabilities.

Working Arrangements

Based primarily at the UOWD Campus in Dubai Knowledge Village.

1. Shift-based schedule:

   • 8:00 AM – 4:00 PM

   • 10:00 AM – 6:00 PM

2. Occasional travel within the UAE may be required to support university events.

Compensation and Benefits

UOWD offers a competitive and comprehensive employment package designed to attract and retain high‑quality professional staff. The package for this role includes:

• Competitive tax‑free salary, commensurate with qualifications and experience

• Comprehensive medical insurance for the employee (and eligible dependents, subject to policy)

• Annual leave entitlement of 25 working days

• Public holidays as per the UAE calendar

• End‑of‑service gratuity, in accordance with UAE Labour Law

• Access to a stable, well‑governed working environment within a reputable international university

• Opportunities to contribute to institutional improvement, automation initiatives, and professional development

UOWD is an equal opportunity employer that attracts, develops, motivates, empowers, and retains a diverse workforce.