UOWD8390 - Registry Services Manager

Business Unit: Administration
Job Family: ..
Department: Registrar
Contract Type: Permanent Full Time
Location: Dubai
About UOWD:

The University of Wollongong in Dubai (UOWD) is one of the region’s oldest, most prestigious and forward-thinking tertiary institutions. Our curriculum and teaching practices reflect those of UOW Australia, which constantly ranks among the top 2% of universities worldwide, and are nationally and internationally recognized. Our continuous efforts in providing an education of world-class standards, are evident in our longstanding ranking in graduate employability and also the reason why our graduates are highly sought after by employers.

UOWD is truly a dynamic and diverse institution that offers a broad spectrum of programs in Business, Engineering, Information Sciences as well as Arts, Media and Humanities, aiming to develop graduates who are ethical, agile, technologically literate and ready for multicultural workplaces. Our programs are relevant and industry related with a strong focus on encouraging creative and critical thinking, problem-solving and the development of unique leadership skill sets.

About the Position:

FRED & Registry Services are responsible for the University’s administration and policy implementation related to undergraduate and postgraduate (coursework and research) students. The team ensures that student processes are administered according to academic and administrative guidelines and that the administration of student processes complies with all policies and procedures of the University and works towards improving customer service for students and all key stakeholders. 

The position of Registry Services Manager will manage and monitor the functions within Registry Services. The role will include allocating tasks, managing workloads, provide staff training, develop policies and procedures, provide quality assurance of processes and liaise with the registrar on a regular basis regarding staff requirements. The position also requires representation of the university department in activates as required including committees and graduation.

To view full position description, please click HERE

Essential Criteria:
  • Management degree or other relevant degree
  • Minimum of 5 years’ relevant experience working in Higher education administration.
  • Ability to manage, lead and supervise a team in a positive and enthusiastic manner
  • Ability to monitor workload of a team and allocate tasks to individual team members
  • Excellent time management skills
  • Strong track record in similar stetting
  • Ability to work effectively within a complex organization
  • Ability to show initiative, implement changes and drive processes improvement within a changing environment


  • Experience working within a CAA accredited Institution


Desirable Criteria:
  • Ability to maintain the strictest levels of confidentiality at all times
  • Has integrity and operates with transparency
  • Resilient and adaptable to change


The successful candidates will receive a remuneration package which includes an attractive tax free salary ranging from AED 240,000 - AED 264,000 per annum, 30 working days of paid leave per year, annual air ticket for staff and eligible dependents, private medical insurance for staff and eligible dependents, life & disability policy for staff, professional development assistance, education allowance for up to 3 eligible children, professional development and fee waiver for self and dependents looking to pursue higher studies.

UOWD is an equal opportunity employer that attracts, develops, motivates, empowers, and retains a diverse workforce.

Interested applicants must apply before the closing date by visiting our employment website at http://employment.uowdubai.ac.ae. A review of applications will begin after the closing date and will continue until the position(s) are filled.

Closing Date: 22nd January 2022

Note: you will be required to attach the following:
1. Resume / CV