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UOWD8937 - Student Recruitment and Admissions Advisor

Business Unit: Administration
Job Family: Marketing & Student Recruitment
Department: Student Recruitment
Contract Type: Fixed Term
Location: Dubai
About UOWD:

The University of Wollongong in Dubai (UOWD) is one of the region’s oldest, most prestigious and forward-thinking tertiary institutions. Our curriculum and teaching practices reflect those of UOW Australia, which constantly ranks among the top 2% of universities worldwide, and are nationally and internationally recognized. Our continuous efforts in providing an education of world-class standards, are evident in our longstanding ranking in graduate employability and also the reason why our graduates are highly sought after by employers.

UOWD is truly a dynamic and diverse institution that offers a broad spectrum of programs in Business, Engineering, Information Sciences as well as Arts, Media and Humanities, aiming to develop graduates who are ethical, agile, technologically literate and ready for multicultural workplaces. Our programs are relevant and industry related with a strong focus on encouraging creative and critical thinking, problem-solving and the development of unique leadership skill sets.

Position:

This position will act as an expert and credible advisor to prospective students and parents on course offerings, student experience and employment potential through enrolment to a UOWD program of study.  Recruitment and university promotion activities in schools and events by Student Recruitment & Admissions Advisors will drive enquiries and leads to UOWD.  Advisors will be responsible for the conversion of qualified leads to enrolments through the outbound telephone, direct (fact-to-face), email and other electronic forms of contact.

Advisors will specialise in markets, channels or programs and will work collaboratively other team members to meet enquiry, conversion and enrolment targets in accordance with country, channel, program or session intake plans

Key areas of responsibility include but are not limited to the following:

  • Manage and follow up on potential students via phone, email, social media, and in person (including out/inbound calls)
  • Execute direct conversion activities to drive conversion from qualified leads to applications, application to confirmation, and confirmed to enrolment via multiple platforms to reach enrolment goals and KPIs.
  • Represent UOWD in school fairs, exhibitions, presentations and other student recruitment events in the UAE and abroad
  • Participate in developing and implementing domestic and International annual student recruitment plans.
Education and Experience:

Essential:

  • Bachelor degree from a recognized university in marketing, business administration or relevant field.
  • 1-3 years’ experience ideally in student recruitment.

Desirable

  • Experience in the education sector in the UAE
Knowledge and Skills:

Essential

  • General knowledge of higher education and/or recruitment and admissions experience
  • Excellent written and spoken English communication skills
  • Motivated, goal oriented and proven ability to meet recruitment targets
  • Customer-service orientated and consultative approach to recruiting students
  • Knowledge of planning processes and issues
  • Experience with CRM platforms
  • Ability to work independently with minimal supervision and as part of a team

Desirable

  • Proficient in one or more of these languages: Arabic, Russian, Persian, French, Chinese, Spanish.
Personal Attributes:
  • Is agile and adaptable.
  • Is a team player
  • Ability to maintain the strictest levels of confidentiality at all times
  • Has integrity and operates with transparency
  • Resilient and adaptable to change
Note: you will be required to attach the following:
1. Resume / CV
2. Passport-size photograph